Privacy Policy
Learn how we collect, use, and protect your personal information in accordance with Thailand's PDPA and EU GDPR regulations.
1. Introduction
This privacy policy aims to inform users of the WAISIAM website/app, operated by Business Global Solutions Co., Ltd., about practices regarding the collection, use, retention, transmission, and protection of their personal data, in accordance with Thailand's Personal Data Protection Act (PDPA) and the EU General Data Protection Regulation (GDPR) for European users.
2. Data Controller
Business Global Solutions Co., Ltd.
305 Soi Rama 2 Soi 38, Bang Mod Subdistrict, Jom Thong District, Bangkok
Registration No.: 0105567173732
Contact email: info@waisiam.com
3. Data Collected
- First and last name, email address
- Phone number (optional)
- Information related to insurance needs (health, vehicle, visa, etc.)
- Technical data: IP address, browser type, language, visited pages, cookies
4. Purpose of Processing
- Connecting users with a partner insurance broker
- Displaying personalized comparisons
- Responding to inquiries or contact requests
- Statistical analysis of platform usage
- Displaying relevant ads or sponsored content
5. Legal Basis for Processing
For users located in Thailand: lawful basis under PDPA (explicit consent or legitimate interest). For EU users: legal basis under GDPR (Article 6.1.a or 6.1.f).
6. Data Retention Period
Data is kept for a maximum period of 3 years from the last active contact with the user, unless otherwise required by law.
7. Data Recipients
Data may be shared with WAISIAM's partner brokers or insurers (for comparison or referral purposes) and technical service providers (hosting, email, analytics) involved in site operations. Data is never sold or transferred to unauthorized third parties.
8. Data Transfer Outside Thailand / EU
Some data may be processed on servers located outside Thailand or the European Union. In such cases, WAISIAM ensures that recipients offer an adequate level of protection or have signed standard contractual clauses in line with GDPR requirements.
9. User Rights
In accordance with applicable laws, users have the following rights:
- Right of access to their data
- Right to rectification
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to object
- Right to data portability (GDPR only)
To exercise these rights, users may write to: info@waisiam.com
10. Cookies and Trackers
WAISIAM uses cookies to improve user experience, measure audience, and provide personalized content. A consent management module allows users to accept or reject non-essential cookies.
11. Data Security
WAISIAM implements all appropriate technical and organizational measures to protect personal data against loss, unauthorized access, disclosure, alteration, or destruction.
12. Policy Updates
This policy may be updated at any time. The date of the last update will be displayed at the top. Users are encouraged to consult this page regularly.
13. Contact
For any questions about this policy or to exercise your rights, please contact our DPO at: info@waisiam.com